Staff
McKensie Dover
Service Advisor
Charlena Williams
Service Advisor
Christian Taylor
Sales Consultant
Teresa Bellamy
Car Therapist
Stephen Evans
Finance Manager
Joshua Miller
Service Technician
Matt Laughridge
Owner
Connar Locklear
Sales Consultant
Claudia Laughridge
Owner
Terry Laughridge
Owner
Michael Sanders
Service Director
Carrie Tucker
Title Clerk
Kayla Walker
Parts Manager
Andrea Adcock
Office Manager
McKensie Dover
Service Advisor
Aug 05, 2020
Terry Reid always takes care of me the only thing was...
Terry Reid always takes care of me the only thing was this time I went in for some wiper blades and have my car washed and it took 2 1/2 hours which seemed excessive
Jul 31, 2020
They were very helpful and made sure I was comfortable...
They were very helpful and made sure I was comfortable during my wait and they didn’t take to long on services and my car is doing great
Jul 27, 2020
Friendly and efficient Customer care dept was like a...
Friendly and efficient Customer care dept was like a family member and did a tour Nice place to do office work while I wanted Back again
Jul 10, 2020
Great Speedy service!Easy to get appointments and wait...
Great Speedy service! Easy to get appointments and wait time is minimal. Customer service is always on point and I am glad that we made our purchase there!
Jul 09, 2020
Thank you for your help!
Thank you so much for your help with my "silly things" I could not replace myself....You replaced my front blinker and the battery of our extra set of keys - I tried and tried to replace that battery but could not get the silly key thing open! Everyone was so very polite and nice while I waiting .....I felt so much more comfortable at Terry Reid Hyundai than all of the times I have waited at the dealership where I purchased my Genesis. : ) Thank you bunches.
Charlena Williams
Service Advisor
Aug 05, 2020
Terry Reid always takes care of me the only thing was...
Terry Reid always takes care of me the only thing was this time I went in for some wiper blades and have my car washed and it took 2 1/2 hours which seemed excessive
Jul 10, 2020
Great Speedy service!Easy to get appointments and wait...
Great Speedy service! Easy to get appointments and wait time is minimal. Customer service is always on point and I am glad that we made our purchase there!
Jun 15, 2020
Service - took my car in because my tire sensor was on....
Service - took my car in because my tire sensor was on. Had to stop on the way to your shop to put air in tire and when service checked said nothing was in tire it was weather related. Didn’t get a mile from your shop and sensor went off again. Took to a different shop and they found a piece of metal in tire. Don’t understand how your service dept missed it. Sales- very helpful in determining if it was to early to trade my Mirage to a Tucson. They were very nice and polite. Will definitely be back to deal with the sales dept there when it’s time to trade.
Jun 10, 2020
I took my car in for the 120k mile maintenance and it was...
I took my car in for the 120k mile maintenance and it was so easy. I made my appointment online, I met at the service door when I pulled up and my car was finished in less time than I was told it would take. I would definitely recommend the service dept for all your service needs.
Jun 10, 2020
Service writer Charlena was very helpful cannot say same...
Service writer Charlena was very helpful cannot say same for technician. His response was lacking, issue with car is not resolved. Will try a different dealership to resolve the issue, even though it is inconvenient.
Christian Taylor
Sales Consultant
Jul 30, 2020
Great
Christian was great and very helpful!! Everyone I spoke with was very friendly and i will recommend this dealership and Christian to my family and friends.
Jul 26, 2020
smooth and fast
Buying a car was not an all day job. Connar was really nice and he listens . He will ask what you what your price ranger is and make your wish list out . Than from there the ball is rolling . . between test drive and financing with Christian it was probably a 2,5 hour adventure . In and out . I walked out of there with not only with a great car but the monthly payment I asked for .. Thanks Guys
Jul 20, 2020
This was the best experience buying a car, new or used,...
This was the best experience buying a car, new or used, that I've ever had! These guys are courteous, friendly and were fun to work with. I'm glad I made the 32 Mile Drive to see the inventory. Keep up the good work, guys!
Jul 01, 2020
Love my car
They help me make the best overall decision for me. They found the best fit for me and made it work within my budget. Would definitely recommend
Jun 17, 2020
Owner was very good to us and loved Christian our...
Owner was very good to us and loved Christian our salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multiple cars and said find your happy car and I did.
Teresa Bellamy
Car Therapist
Jul 18, 2020
Terry Reid Hyundai Provides Excellent Service
I purchased my 2011 Hyundai Sonata in Feb. 2012. I have taken my car to Terry Reid for the past 8 years for servicing. I appreciate the fact that, although I am a single lady who knows very little about cars, they do not take advantage of that and try to sell me anything I don't need. They are always friendly and provide excellent service.
Jun 13, 2020
Good people, good service. A a a a a a a a a a a a a a a...
Good people, good service. A a a a a a a a a a a a a a a a a a a a a+
May 21, 2020
Everyone goes above and beyond my expectations. The sales...
Everyone goes above and beyond my expectations. The sales crew was great and my first visit for service the crew was just as fantastic! I will spread the word to all my family and friends about the dealership.
Apr 29, 2020
I received All around great service. The receptionist...
I received All around great service. The receptionist miss Teresa was the best. hope to see her there the next time I have to go in.
Feb 13, 2020
I have feel as if I have developed a great relationship...
I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind.
Stephen Evans
Finance Manager
Jul 02, 2020
2020 Tucson Limited
Thanks to Austin Nichols for the great experience in dealing with the purchase of Emma's new car. Everyone was professional and courteous and not much haggling. Although we didn't find the exact options we were looking for she is very happy with the choice. Thanks again and we will be back. Mike Hart
Jun 30, 2020
Buying Experience
My sales associate was Miles. He was very efficient, conscientious, informative about the car I was buying and made the process goes smoothly. The F&I gentlemen were very conscientious and knowledgeable also. Overall the buying experience was easy and fluid. The dealership is very lucky to have Miles on your team.
Jun 17, 2020
Owner was very good to us and loved Christian our...
Owner was very good to us and loved Christian our salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multiple cars and said find your happy car and I did.
Feb 10, 2020
This has been the nicest experience I have ever had in...
This has been the nicest experience I have ever had in car shopping. Christian made everything super easy to understand and the test drive he took my boyfriend and I on really sold me on the car. I couldn’t be happier with how amazingly nice everyone is in this dealership and how relaxing the atmosphere is. They found a car that’s perfect for me while staying in my budget. Would definitely recommend this dealership to anyone who’s looking to purchase a vehicle.
Feb 08, 2020
Audrey, Larry, Vic, and Stephen were all wonderful! It...
Audrey, Larry, Vic, and Stephen were all wonderful! It was a pleasure doing business with them, and I enjoyed every minute! They made it stress free and enjoyable! Blitz was also a nice friendly member of the staff who made it that much more special!
Joshua Miller
Service Technician
Aug 05, 2020
Terry Reid always takes care of me the only thing was...
Terry Reid always takes care of me the only thing was this time I went in for some wiper blades and have my car washed and it took 2 1/2 hours which seemed excessive
Jul 10, 2020
Great Speedy service!Easy to get appointments and wait...
Great Speedy service! Easy to get appointments and wait time is minimal. Customer service is always on point and I am glad that we made our purchase there!
Jun 10, 2020
I took my car in for the 120k mile maintenance and it was...
I took my car in for the 120k mile maintenance and it was so easy. I made my appointment online, I met at the service door when I pulled up and my car was finished in less time than I was told it would take. I would definitely recommend the service dept for all your service needs.
May 21, 2020
Everyone goes above and beyond my expectations. The sales...
Everyone goes above and beyond my expectations. The sales crew was great and my first visit for service the crew was just as fantastic! I will spread the word to all my family and friends about the dealership.
May 15, 2020
Everyone at Terry Reid is awesome. They go above and...
Everyone at Terry Reid is awesome. They go above and beyond for their customers. I have purchased last three vehicles there and had them all maintenance there
Matt Laughridge
Owner
Jul 30, 2020
Great
Christian was great and very helpful!! Everyone I spoke with was very friendly and i will recommend this dealership and Christian to my family and friends.
Jul 26, 2020
smooth and fast
Buying a car was not an all day job. Connar was really nice and he listens . He will ask what you what your price ranger is and make your wish list out . Than from there the ball is rolling . . between test drive and financing with Christian it was probably a 2,5 hour adventure . In and out . I walked out of there with not only with a great car but the monthly payment I asked for .. Thanks Guys
Jun 17, 2020
Owner was very good to us and loved Christian our...
Owner was very good to us and loved Christian our salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multiple cars and said find your happy car and I did.
Jun 15, 2020
Great service with a smile ,very informative ,Paul made...
Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends .
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Connar Locklear
Sales Consultant
Jul 26, 2020
smooth and fast
Buying a car was not an all day job. Connar was really nice and he listens . He will ask what you what your price ranger is and make your wish list out . Than from there the ball is rolling . . between test drive and financing with Christian it was probably a 2,5 hour adventure . In and out . I walked out of there with not only with a great car but the monthly payment I asked for .. Thanks Guys
Jul 20, 2020
This was the best experience buying a car, new or used,...
This was the best experience buying a car, new or used, that I've ever had! These guys are courteous, friendly and were fun to work with. I'm glad I made the 32 Mile Drive to see the inventory. Keep up the good work, guys!
Jun 17, 2020
Owner was very good to us and loved Christian our...
Owner was very good to us and loved Christian our salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multiple cars and said find your happy car and I did.
Jun 15, 2020
Service - took my car in because my tire sensor was on....
Service - took my car in because my tire sensor was on. Had to stop on the way to your shop to put air in tire and when service checked said nothing was in tire it was weather related. Didn’t get a mile from your shop and sensor went off again. Took to a different shop and they found a piece of metal in tire. Don’t understand how your service dept missed it. Sales- very helpful in determining if it was to early to trade my Mirage to a Tucson. They were very nice and polite. Will definitely be back to deal with the sales dept there when it’s time to trade.
May 21, 2020
Everyone goes above and beyond my expectations. The sales...
Everyone goes above and beyond my expectations. The sales crew was great and my first visit for service the crew was just as fantastic! I will spread the word to all my family and friends about the dealership.
Claudia Laughridge
Owner
Feb 13, 2020
I have feel as if I have developed a great relationship...
I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind.
Feb 07, 2020
Great Dealership
Always enjoy taking my 2015 Hyundai Sonata here for maintenance. Charlena, Vic, Christian, and Teresa are especially friendly and helpful in getting us what we need. Charlena always lets you know up front of what you need and how much it will cost. She keeps up with you while you are there. All of the staff are courteous and friendly. Christian is the best when it comes to looking at the new cars and letting you know about each one that you want to talk about. He is very knowledgeable. They are THE BEST. Always enjoy talking with Matt and Claudia. Would not want to come to any other Hyundai company.
Dec 09, 2019
Always a pleasure.
The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical 30 minutes. Easy in, easy out. See you for my next oil change and tire rotation. Happy New Year!
Terry Laughridge
Owner
Jun 15, 2020
Great service with a smile ,very informative ,Paul made...
Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends .
Apr 26, 2020
down to earth honest thru and thru
down to earth family owned with family values not seen much in todays business world. Family owned and made to feel like your family when you are greeted right away. Highly reccommend stop by and check them out you will be glad you did.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Michael Sanders
Service Director
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Carrie Tucker
Title Clerk
Jul 09, 2020
Thank you for your help!
Thank you so much for your help with my "silly things" I could not replace myself....You replaced my front blinker and the battery of our extra set of keys - I tried and tried to replace that battery but could not get the silly key thing open! Everyone was so very polite and nice while I waiting .....I felt so much more comfortable at Terry Reid Hyundai than all of the times I have waited at the dealership where I purchased my Genesis. : ) Thank you bunches.
Kayla Walker
Parts Manager
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
