Staff

McKensie Dover

McKensie Dover

Service Advisor
57 Reviews
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Christian Taylor

Christian Taylor

Finance Manager
47 Reviews
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Charlena Williams

Charlena Williams

Service Advisor
39 Reviews
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Teresa Bellamy

Teresa Bellamy

Car Therapist
28 Reviews
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Eric Stallworth

Eric Stallworth

General Sales Manager
18 Reviews
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Joshua Miller

Joshua Miller

Service Technician
17 Reviews
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Matt Laughridge

Matt Laughridge

Owner
16 Reviews
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Austin Nichols

Austin Nichols

Sales Consultant
16 Reviews
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JT Laughridge

JT Laughridge

Sales Manager
12 Reviews
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Miles Patterson

Miles Patterson

Sales Consultant
12 Reviews
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Tillman Nowlin

Tillman Nowlin

Sales Consultant
9 Reviews
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Terry Laughridge

Terry Laughridge

Owner
4 Reviews
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Claudia Laughridge

Claudia Laughridge

Owner
3 Reviews
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Paul Swinney

Paul Swinney

Sales Consultant
3 Reviews
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Chris Renner

Chris Renner

Service Technician
2 Reviews
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Michael Sanders

Michael Sanders

Service Director
2 Reviews
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Carrie Tucker

Carrie Tucker

Title Clerk
2 Reviews
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Kayla Walker

Kayla Walker

Parts Manager
2 Reviews
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Andrea Adcock

Andrea Adcock

Office Manager
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McKensie Dover

McKensie Dover

Service Advisor
Recent Reviews

Jan 30, 2021

Dealership Rating
Employee Rating

Both ladies in the service department were very helpful...

Both ladies in the service department were very helpful and knowledgeable. They checked on me while I was waiting and kept me updated on my car.

Jan 14, 2021

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We checked a couple dealerships and we decided right away...

We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place

Jan 11, 2021

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Purchased used car from Terry Reid. When purchased they...

Purchased used car from Terry Reid. When purchased they had committed to fixing a problem. After 8 visits, and constant calls, hopefully error is fixed. It was an inconvenience, and stressful. Do not pay for anything until Problem resolved. Lesson learned

Dec 30, 2020

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Nice friendly and always trying to make things right for...

Nice friendly and always trying to make things right for me and my cars . Pleaseing to visit and hang out with them when there is an issue

Dec 08, 2020

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Its ok but i am disappointed that when they put on my new...

Its ok but i am disappointed that when they put on my new tire they did not inflate all 4 tires to the same pressure. Shows a lack of detail

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Christian Taylor

Christian Taylor

Finance Manager
Dealership Experience 3 years 3 months
Industry Experience 3 years 3 months
Recent Reviews

May 07, 2022

Dealership Rating
Employee Rating

So, I bought a car in January, and had many issues which

So, I bought a car in January, and had many issues which the finance team assured me they’d help with, after I bought it. Not only didn’t they help, but They ignored me completely. I brought my car back today for service and while there I looked at another car. I worked with Austin (who was awesome) because he ACTUALLY kept in contact with me. When I got home, The owner Matthew Laughridge (candidate for congress in 2020) “sent” me an email. It obviously was canned and had nothing direct connection to this person, but I responded and told him that it made me angry that he took time to respond when there was the smell of money in the air, and I called him a joke, i said I’d rather just deal with Austin, who was honest. The sales manager Eric Stallworth responded that they were “not dealing with me as a customer any more.” I have the emails and will be happy to furnish to anyone who is interested. This type of tactic should be banned from business today. The fact that you can’t take feedback about when you screw up and make it right, makes me ill. Do better Mr Laughridge. Mr Stallworth, this isn’t the first time you were obnoxious to me, so I’m not surprised. But you should also do better in creating a customer experience.

Nov 20, 2021

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Employee Rating

I wanted a very specific vehicle that turned out to be...

I wanted a very specific vehicle that turned out to be difficult to find in today’s market, but these guys did everything they could to get me the car I wanted. Miles was very helpful & accommodating at every stage & the manager Eric was kind & even stepped in to assist in the search for my car to make sure I received it in a timely manner. This team did not try to convince me to buy a different car or settle on something I didn’t truly want just to sell me a car; they even called other dealerships to check to see if someone else had the car I wanted near by & ultimately secured one. Christian in the finance department was even super personable & helpful when it came time to sign the finance paperwork. The team at Terri Reid made sure all my questions were answered and the entire process was enjoyable. I cannot recommend these guys enough, they stand out above the rest.

Jan 20, 2021

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Terry Reid has always been awesome to me!! The team...

Terry Reid has always been awesome to me!! The team (management, sales,service,financial) was exceptional (01/18)! I purchased my 2021 Hyundai Elantra (Hyun-E)!!

Jan 14, 2021

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Employee Rating

I have always had great service and communication with...

I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.

Jan 06, 2021

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Employee Rating

Great service and super easy to work with. I will...

Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.

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Charlena Williams

Charlena Williams

Service Advisor
Dealership Experience 8 years 8 months
Industry Experience 8 years 8 months
Recent Reviews

Jan 20, 2021

Dealership Rating
Employee Rating

Terry Reid has always been awesome to me!! The team...

Terry Reid has always been awesome to me!! The team (management, sales,service,financial) was exceptional (01/18)! I purchased my 2021 Hyundai Elantra (Hyun-E)!!

Oct 08, 2020

Dealership Rating
Employee Rating

Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

Oct 06, 2020

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Always been treated fairly and courteously by the staff...

Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.

Oct 05, 2020

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My last service visit was good. A gentleman took time to...

My last service visit was good. A gentleman took time to visually inspect my car and drive it to determine the problem. The noise is still there but not consistent enough for them to determine where it is from. I was assured it was safe to drive.

Sep 08, 2020

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Everyone was great, and addressed my needs. Currently I...

Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!

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Teresa Bellamy

Teresa Bellamy

Car Therapist
Dealership Experience 6 years
Industry Experience 6 years
I'm knowledgable about the brand, Hyundai, the company, Terry Reid Hyundai, and I'm their #1 customer!!! I not only help with service, but I can help you pick the perfect vechicle for your needs!!3 YEARS AGO... as I was here at Terry Reid Hyundai doing comparisions with other brands ... I realized HYUNDAI was the top brand!!! At Hyundai your'e not paying extra for the name... you pay a fair price, and get a GREAT product!!! This company has the best warranty in the business... and my connection with 100's of customers has shown me... THIS IS THE SAFEST CAR IN THE BUSINESS ALSO!!! CALL ME ANYTIME...
Recent Reviews

Feb 07, 2022

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Ordered parts for my car 5 months ago and was charged for...

Ordered parts for my car 5 months ago and was charged for them. To date, the parts have still not come in and can’t get anyone to confirm with me when they will. I understand their is supply chain crisis, but don’t tell me you can get the parts in when you truly cannot. I purchased 3 vehicles from Terry Reid in a matter of 2 week, thus very disappointed!

Sep 24, 2021

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The only description I can give is absolutely rude and...

The only description I can give is absolutely rude and unprofessional. We have been having trouble with our Sonata Hybrid, which is under factory warranty. They tried to fix it once, unsuccessfully. We asked to bring it back and be supplied with a loaner vehicle. They have given us all kinds of excuses and lies as to why they would not do it. Teresa hung up the phone on us and the manager Shone has ignored both phone calls and texts. Do not bring your car here for service.

Jan 30, 2021

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Both ladies in the service department were very helpful...

Both ladies in the service department were very helpful and knowledgeable. They checked on me while I was waiting and kept me updated on my car.

Jan 26, 2021

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Coming from another Dealership my experience was night...

Coming from another Dealership my experience was night and day. I really appreciated the great customer service and attentiveness to my needs. I look forward to working with Terry Reid Hyundai in the near future!

Jan 20, 2021

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Terry Reid has always been awesome to me!! The team...

Terry Reid has always been awesome to me!! The team (management, sales,service,financial) was exceptional (01/18)! I purchased my 2021 Hyundai Elantra (Hyun-E)!!

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Eric Stallworth

Eric Stallworth

General Sales Manager
Contact Me
Dealership Experience 5 years 3 months
Industry Experience 5 years 3 months
Recent Reviews

May 07, 2022

Dealership Rating
Employee Rating

So, I bought a car in January, and had many issues which

So, I bought a car in January, and had many issues which the finance team assured me they’d help with, after I bought it. Not only didn’t they help, but They ignored me completely. I brought my car back today for service and while there I looked at another car. I worked with Austin (who was awesome) because he ACTUALLY kept in contact with me. When I got home, The owner Matthew Laughridge (candidate for congress in 2020) “sent” me an email. It obviously was canned and had nothing direct connection to this person, but I responded and told him that it made me angry that he took time to respond when there was the smell of money in the air, and I called him a joke, i said I’d rather just deal with Austin, who was honest. The sales manager Eric Stallworth responded that they were “not dealing with me as a customer any more.” I have the emails and will be happy to furnish to anyone who is interested. This type of tactic should be banned from business today. The fact that you can’t take feedback about when you screw up and make it right, makes me ill. Do better Mr Laughridge. Mr Stallworth, this isn’t the first time you were obnoxious to me, so I’m not surprised. But you should also do better in creating a customer experience.

Nov 20, 2021

Dealership Rating
Employee Rating

I wanted a very specific vehicle that turned out to be...

I wanted a very specific vehicle that turned out to be difficult to find in today’s market, but these guys did everything they could to get me the car I wanted. Miles was very helpful & accommodating at every stage & the manager Eric was kind & even stepped in to assist in the search for my car to make sure I received it in a timely manner. This team did not try to convince me to buy a different car or settle on something I didn’t truly want just to sell me a car; they even called other dealerships to check to see if someone else had the car I wanted near by & ultimately secured one. Christian in the finance department was even super personable & helpful when it came time to sign the finance paperwork. The team at Terri Reid made sure all my questions were answered and the entire process was enjoyable. I cannot recommend these guys enough, they stand out above the rest.

Oct 30, 2021

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All staffs are nice and kind. They are very helpful and...

All staffs are nice and kind. They are very helpful and good atmosphere of the dealership.

Oct 05, 2021

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Just picked up our car. 2nd time in 2 weeks it has been...

Just picked up our car. 2nd time in 2 weeks it has been in for the same mechanical problem. Service did not drive the car even 1 mile to ensure the problem was fixed and, surprise, surprise, after we drove the car 17 miles the check engine light was back on. When we called the dealership, the response was "thanks for the heads up" and then we were hung up on. This comes after being overbilled on our invoice, the diagnostic code they documented did not match the work that was done, a national recall issue was not addressed and a problem with our key fob was also ignored (this was supposedly fixed on our last visit as well, but was not). The absolute worst customer service we have ever received from any business.

Jan 25, 2021

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Really friendly staff! Made us feel welcomed. Tillman is...

Really friendly staff! Made us feel welcomed. Tillman is a awesome salesman! I really recommend anyone to this dealership, they treat you like they really care

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Joshua Miller

Joshua Miller

Service Technician
Recent Reviews

Oct 08, 2020

Dealership Rating
Employee Rating

Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

Sep 11, 2020

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I have always had a good experience with your Customer...

I have always had a good experience with your Customer Service until Wed 9/2 and was very disappointed that day; however, on Wed 9/9 I regained respect back for that department. Michael took charge of my problem and fixed everything but my gas cap, it had to be ordered. Later in the week I received a phone call telling me they had the cap. I’m going to make an appointment this coming week for them to fix it. All is well with my car now.

Sep 08, 2020

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Everyone was great, and addressed my needs. Currently I...

Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!

Sep 07, 2020

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The appt. took longer than I thought it would. I guess I...

The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask

Aug 20, 2020

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Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

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Matt Laughridge

Matt Laughridge

Owner
Recent Reviews

May 07, 2022

Dealership Rating
Employee Rating

So, I bought a car in January, and had many issues which

So, I bought a car in January, and had many issues which the finance team assured me they’d help with, after I bought it. Not only didn’t they help, but They ignored me completely. I brought my car back today for service and while there I looked at another car. I worked with Austin (who was awesome) because he ACTUALLY kept in contact with me. When I got home, The owner Matthew Laughridge (candidate for congress in 2020) “sent” me an email. It obviously was canned and had nothing direct connection to this person, but I responded and told him that it made me angry that he took time to respond when there was the smell of money in the air, and I called him a joke, i said I’d rather just deal with Austin, who was honest. The sales manager Eric Stallworth responded that they were “not dealing with me as a customer any more.” I have the emails and will be happy to furnish to anyone who is interested. This type of tactic should be banned from business today. The fact that you can’t take feedback about when you screw up and make it right, makes me ill. Do better Mr Laughridge. Mr Stallworth, this isn’t the first time you were obnoxious to me, so I’m not surprised. But you should also do better in creating a customer experience.

Jan 14, 2021

Dealership Rating
Employee Rating

I have always had great service and communication with...

I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.

Jan 11, 2021

Dealership Rating
Employee Rating

Purchased used car from Terry Reid. When purchased they...

Purchased used car from Terry Reid. When purchased they had committed to fixing a problem. After 8 visits, and constant calls, hopefully error is fixed. It was an inconvenience, and stressful. Do not pay for anything until Problem resolved. Lesson learned

Oct 23, 2020

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Terry Reid Hyundai is where my family goes to buy cars....

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!

Aug 20, 2020

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Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

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Austin Nichols

Austin Nichols

Sales Consultant
Contact Me
Dealership Experience 2 years 2 months
Industry Experience 3 years 10 months
Recent Reviews

May 07, 2022

Dealership Rating
Employee Rating

So, I bought a car in January, and had many issues which

So, I bought a car in January, and had many issues which the finance team assured me they’d help with, after I bought it. Not only didn’t they help, but They ignored me completely. I brought my car back today for service and while there I looked at another car. I worked with Austin (who was awesome) because he ACTUALLY kept in contact with me. When I got home, The owner Matthew Laughridge (candidate for congress in 2020) “sent” me an email. It obviously was canned and had nothing direct connection to this person, but I responded and told him that it made me angry that he took time to respond when there was the smell of money in the air, and I called him a joke, i said I’d rather just deal with Austin, who was honest. The sales manager Eric Stallworth responded that they were “not dealing with me as a customer any more.” I have the emails and will be happy to furnish to anyone who is interested. This type of tactic should be banned from business today. The fact that you can’t take feedback about when you screw up and make it right, makes me ill. Do better Mr Laughridge. Mr Stallworth, this isn’t the first time you were obnoxious to me, so I’m not surprised. But you should also do better in creating a customer experience.

Oct 30, 2021

Dealership Rating
Employee Rating

All staffs are nice and kind. They are very helpful and...

All staffs are nice and kind. They are very helpful and good atmosphere of the dealership.

Jan 20, 2021

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Employee Rating

Terry Reid has always been awesome to me!! The team...

Terry Reid has always been awesome to me!! The team (management, sales,service,financial) was exceptional (01/18)! I purchased my 2021 Hyundai Elantra (Hyun-E)!!

Jan 14, 2021

Dealership Rating
Employee Rating

I have always had great service and communication with...

I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.

Jan 06, 2021

Dealership Rating
Employee Rating

Great service and super easy to work with. I will...

Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.

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JT Laughridge

JT Laughridge

Sales Manager
Dealership Experience 21 years 3 months
Industry Experience 24 years 7 months
Recent Reviews

Mar 19, 2022

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We bought a brand-new Hyundai Elantra we waited for

We bought a brand-new Hyundai Elantra we waited for couple of months to arrive. Once we drove the car home, the check engine light came on. To keep it brief, we took it back for repairs. After 2 weeks the dealer thought they had fixed the issue however; upon leaving the parking lot the check engine light came on again. This went on for a while and part after part and after one month of guessing and trying we were told the car was ready to be picked up. When we went to pick up the car, I asked one of the managers “the owner’s son” JT Laughridge if he/they, as a nice gesture, would do something to compensate for the inconvenience and the fact this is a brand-new car, and we had to pay a whole month worth of insurance while they are keeping the “brand-new” car, the answer was “It is not our fault your car had issues. The best I can do is put some gas in it”. Wow, what a sorry answer that was. So, after they kept the car for one month and test drove it for many miles each time they replaced a part, they did not have the decency to actually top off the gas tank before we arrived. And to add insult to injury, he said he would do me a “FAVOR” and put some gas in it. A favor? At that point I realized it is best if I left the place. By now I’ve learned the type of poor service and customer care they provide after the transaction is complete. If you are in the market to purchase a new vehicle I would say good luck, one for choosing a Hyundai and two purchase it from Terry Reid Hyundai.

Dec 02, 2021

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JT Laughridge you are hands down the most professional in...

JT Laughridge you are hands down the most professional in your industry. I can’t thank you enough for all the patience with me calling you over and over with all my questions. I’m glad we found you and your team. Thank you for making this car buying experience smooth and easy. Can’t wait to get another vehicle sold by you!

Nov 20, 2021

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I wanted a very specific vehicle that turned out to be...

I wanted a very specific vehicle that turned out to be difficult to find in today’s market, but these guys did everything they could to get me the car I wanted. Miles was very helpful & accommodating at every stage & the manager Eric was kind & even stepped in to assist in the search for my car to make sure I received it in a timely manner. This team did not try to convince me to buy a different car or settle on something I didn’t truly want just to sell me a car; they even called other dealerships to check to see if someone else had the car I wanted near by & ultimately secured one. Christian in the finance department was even super personable & helpful when it came time to sign the finance paperwork. The team at Terri Reid made sure all my questions were answered and the entire process was enjoyable. I cannot recommend these guys enough, they stand out above the rest.

Oct 05, 2021

Dealership Rating
Employee Rating

Just picked up our car. 2nd time in 2 weeks it has been...

Just picked up our car. 2nd time in 2 weeks it has been in for the same mechanical problem. Service did not drive the car even 1 mile to ensure the problem was fixed and, surprise, surprise, after we drove the car 17 miles the check engine light was back on. When we called the dealership, the response was "thanks for the heads up" and then we were hung up on. This comes after being overbilled on our invoice, the diagnostic code they documented did not match the work that was done, a national recall issue was not addressed and a problem with our key fob was also ignored (this was supposedly fixed on our last visit as well, but was not). The absolute worst customer service we have ever received from any business.

Jan 20, 2021

Dealership Rating
Employee Rating

Terry Reid has always been awesome to me!! The team...

Terry Reid has always been awesome to me!! The team (management, sales,service,financial) was exceptional (01/18)! I purchased my 2021 Hyundai Elantra (Hyun-E)!!

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Miles Patterson

Miles Patterson

Sales Consultant
Recent Reviews

Dec 02, 2021

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Employee Rating

JT Laughridge you are hands down the most professional in...

JT Laughridge you are hands down the most professional in your industry. I can’t thank you enough for all the patience with me calling you over and over with all my questions. I’m glad we found you and your team. Thank you for making this car buying experience smooth and easy. Can’t wait to get another vehicle sold by you!

Nov 20, 2021

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I wanted a very specific vehicle that turned out to be...

I wanted a very specific vehicle that turned out to be difficult to find in today’s market, but these guys did everything they could to get me the car I wanted. Miles was very helpful & accommodating at every stage & the manager Eric was kind & even stepped in to assist in the search for my car to make sure I received it in a timely manner. This team did not try to convince me to buy a different car or settle on something I didn’t truly want just to sell me a car; they even called other dealerships to check to see if someone else had the car I wanted near by & ultimately secured one. Christian in the finance department was even super personable & helpful when it came time to sign the finance paperwork. The team at Terri Reid made sure all my questions were answered and the entire process was enjoyable. I cannot recommend these guys enough, they stand out above the rest.

Jan 20, 2021

Dealership Rating
Employee Rating

Terry Reid has always been awesome to me!! The team...

Terry Reid has always been awesome to me!! The team (management, sales,service,financial) was exceptional (01/18)! I purchased my 2021 Hyundai Elantra (Hyun-E)!!

Jan 14, 2021

Dealership Rating
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We checked a couple dealerships and we decided right away...

We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place

Jan 11, 2021

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Purchased used car from Terry Reid. When purchased they...

Purchased used car from Terry Reid. When purchased they had committed to fixing a problem. After 8 visits, and constant calls, hopefully error is fixed. It was an inconvenience, and stressful. Do not pay for anything until Problem resolved. Lesson learned

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Tillman Nowlin

Tillman Nowlin

Sales Consultant
Recent Reviews

Jan 10, 2022

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Tillman sold me a car and told me it had bluelink, after...

Tillman sold me a car and told me it had bluelink, after about 3 weeks of going back and forth with him come to find out that the car doesn’t have it. Then I was told there isn’t anything I can do about it. Beware of misrepresentation of car from Terry Reid

Jan 25, 2021

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Really friendly staff! Made us feel welcomed. Tillman is...

Really friendly staff! Made us feel welcomed. Tillman is a awesome salesman! I really recommend anyone to this dealership, they treat you like they really care

Jan 14, 2021

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We checked a couple dealerships and we decided right away...

We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place

Jan 11, 2021

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Purchased used car from Terry Reid. When purchased they...

Purchased used car from Terry Reid. When purchased they had committed to fixing a problem. After 8 visits, and constant calls, hopefully error is fixed. It was an inconvenience, and stressful. Do not pay for anything until Problem resolved. Lesson learned

Jan 06, 2021

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Employee Rating

Great service and super easy to work with. I will...

Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.

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Terry Laughridge

Terry Laughridge

Owner
Recent Reviews

Jan 11, 2021

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Employee Rating

Purchased used car from Terry Reid. When purchased they...

Purchased used car from Terry Reid. When purchased they had committed to fixing a problem. After 8 visits, and constant calls, hopefully error is fixed. It was an inconvenience, and stressful. Do not pay for anything until Problem resolved. Lesson learned

Jun 15, 2020

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Great service with a smile ,very informative ,Paul made...

Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends .

Apr 26, 2020

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down to earth honest thru and thru

down to earth family owned with family values not seen much in todays business world. Family owned and made to feel like your family when you are greeted right away. Highly reccommend stop by and check them out you will be glad you did.

Apr 14, 2020

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Well it doesn’t do any good to make appointment. 25...

Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.

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Claudia Laughridge

Claudia Laughridge

Owner
Recent Reviews

Feb 13, 2020

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I have feel as if I have developed a great relationship...

I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind.

Feb 06, 2020

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Great Dealership

Always enjoy taking my 2015 Hyundai Sonata here for maintenance. Charlena, Vic, Christian, and Teresa are especially friendly and helpful in getting us what we need. Charlena always lets you know up front of what you need and how much it will cost. She keeps up with you while you are there. All of the staff are courteous and friendly. Christian is the best when it comes to looking at the new cars and letting you know about each one that you want to talk about. He is very knowledgeable. They are THE BEST. Always enjoy talking with Matt and Claudia. Would not want to come to any other Hyundai company.

Dec 09, 2019

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Always a pleasure.

The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical 30 minutes. Easy in, easy out. See you for my next oil change and tire rotation. Happy New Year!

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Paul Swinney

Paul Swinney

Sales Consultant
Contact Me
Dealership Experience 5 years 3 months
Industry Experience 5 years 3 months
Recent Reviews

Jan 14, 2021

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Employee Rating

I have always had great service and communication with...

I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.

Jan 06, 2021

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Employee Rating

Great service and super easy to work with. I will...

Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.

Dec 25, 2020

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Thank you Paul for the show-n-tell and winning me over on...

Thank you Paul for the show-n-tell and winning me over on the Santa Fe. Thank you to Austin for helping with the final touches. I absolutely love the small-town feel and friendliness of the whole staff. I love my new car.

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Chris Renner

Chris Renner

Service Technician
Recent Reviews

Feb 07, 2022

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Ordered parts for my car 5 months ago and was charged for...

Ordered parts for my car 5 months ago and was charged for them. To date, the parts have still not come in and can’t get anyone to confirm with me when they will. I understand their is supply chain crisis, but don’t tell me you can get the parts in when you truly cannot. I purchased 3 vehicles from Terry Reid in a matter of 2 week, thus very disappointed!

Oct 08, 2020

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Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

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Michael Sanders

Michael Sanders

Service Director
Recent Reviews

Sep 19, 2020

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I was very pleased with the service I received on my last...

I was very pleased with the service I received on my last two visits and will continue to come back when I need other services or, when I can afford it, a new car.

Apr 14, 2020

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Well it doesn’t do any good to make appointment. 25...

Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.

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Carrie Tucker

Carrie Tucker

Title Clerk
Recent Reviews

Aug 20, 2020

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Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

Jul 08, 2020

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Thank you for your help!

Thank you so much for your help with my "silly things" I could not replace myself....You replaced my front blinker and the battery of our extra set of keys - I tried and tried to replace that battery but could not get the silly key thing open! Everyone was so very polite and nice while I waiting .....I felt so much more comfortable at Terry Reid Hyundai than all of the times I have waited at the dealership where I purchased my Genesis. : ) Thank you bunches.

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Kayla Walker

Kayla Walker

Parts Manager
Recent Reviews

Oct 13, 2020

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McKensie Dover is my regular service provider and she...

McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.

Apr 14, 2020

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Well it doesn’t do any good to make appointment. 25...

Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.

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Andrea Adcock

Andrea Adcock

Office Manager
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