Staff
McKensie Dover
Service Advisor
Christian Taylor
Finance Manager
Charlena Williams
Service Advisor
Teresa Bellamy
Car Therapist
Joshua Miller
Service Technician
Matt Laughridge
Owner
Austin Nichols
Sales Consultant
Eric Stallworth
General Sales Manager
Miles Patterson
Sales Consultant
JT Laughridge
Sales Manager
Tillman Nowlin
Sales Consultant
Claudia Laughridge
Owner
Terry Laughridge
Owner
Paul Swinney
Sales Consultant
Michael Sanders
Service Director
Carrie Tucker
Title Clerk
Kayla Walker
Parts Manager
Chris Renner
Service Technician
Andrea Adcock
Office Manager
McKensie Dover
Service Advisor
Jan 14, 2021
We checked a couple dealerships and we decided right away...
We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place
Dec 30, 2020
Nice friendly and always trying to make things right for...
Nice friendly and always trying to make things right for me and my cars . Pleaseing to visit and hang out with them when there is an issue
Dec 09, 2020
Its ok but i am disappointed that when they put on my new...
Its ok but i am disappointed that when they put on my new tire they did not inflate all 4 tires to the same pressure. Shows a lack of detail
Nov 04, 2020
Excellent service. Let me know exactly what was happening...
Excellent service. Let me know exactly what was happening with every step. Polite and courteous. Car is doing great since the work. Awesome customer service.
Nov 04, 2020
Poor service charging hagh fee for diagnostic I already...
Poor service charging hagh fee for diagnostic I already knew . the lady on front desk told my Daughter vehicle has 3 recalls . so they en up saying no recalls and fee was $135.00 for diagnostic .
Christian Taylor
Finance Manager
Jan 14, 2021
I have always had great service and communication with...
I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Dec 26, 2020
We arrived here on December 21, at about 7:40pm, after an...
We arrived here on December 21, at about 7:40pm, after an awful experience at Town Center Nissan. We were coming with just the intention of test driving a 2020 Elantra so we could consider it as a vehicle to purchase. Austin was so welcoming, even though we had arrived 20 minutes before close. He was very kind, not pushy, and actually wanted to work with us to make a deal. Eric worked with us on the trade in and got us a good price for our old vehicle. Christian helped us with financing and made everything easy to understand. He answered any questions we had and explained everything clearly. This is our second Hyundai, and after this experience, I am certain it will not be our last. It was truly great to do business at this dealership and with this group of people, and we will definitely be back!
Dec 09, 2020
We actually purchased two cars. The first one led up to...
We actually purchased two cars. The first one led up to the second one. Be great to know about previous owner's comments regarding "top boot" for convertible - they have to know something about it. They are not available anywhere and the mfg. is out of business. This is considered a critical part for that Toyota Solara.
Dec 04, 2020
The service I received from the staff at Terry Reid...
The service I received from the staff at Terry Reid Hyundai is why you should do business in your hometown and support your local economy. The dealership did not have the specific vehicle on their lot I wanted and it was no issue for them to search and obtain the vehicle I wanted. The staff at Terry Reid Hyundai located the vehicle I requested and had it transported to Cartersville to their dealership. This was customer service at its finest. Thanks for going the extra mile to make sure I was satisfied and that I would be returning to do business with them in the future.
Charlena Williams
Service Advisor
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
Oct 06, 2020
Always been treated fairly and courteously by the staff...
Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.
Oct 05, 2020
My last service visit was good. A gentleman took time to...
My last service visit was good. A gentleman took time to visually inspect my car and drive it to determine the problem. The noise is still there but not consistent enough for them to determine where it is from. I was assured it was safe to drive.
Sep 08, 2020
Everyone was great, and addressed my needs. Currently I...
Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!
Sep 07, 2020
The appt. took longer than I thought it would. I guess I...
The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask
Teresa Bellamy
Car Therapist
Jan 14, 2021
I have always had great service and communication with...
I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.
Jan 14, 2021
We checked a couple dealerships and we decided right away...
We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place
Dec 12, 2020
My car was taken care of very well; however, after I got...
My car was taken care of very well; however, after I got home and looked at my paperwork more closely, I feel they charged me too much for installing the battery. The price the Salesperson told me the battery would cost was lower than half what I was billed for. Probably the same Tech I had a problem with on my last visit just trying to get even with me. LOL
Oct 13, 2020
McKensie Dover is my regular service provider and she...
McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.
Oct 12, 2020
Staff is very sweet and makes everyone feel welcome. I...
Staff is very sweet and makes everyone feel welcome. I was very relieved to see staff wearing masks during my visit. I work at a hospital and was very thankful that everyone was following the proper guidelines. The service department is one of the main reasons I have continued to purchase cars at this dealership. The Service dept. is the very best!
Joshua Miller
Service Technician
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
Sep 11, 2020
I have always had a good experience with your Customer...
I have always had a good experience with your Customer Service until Wed 9/2 and was very disappointed that day; however, on Wed 9/9 I regained respect back for that department. Michael took charge of my problem and fixed everything but my gas cap, it had to be ordered. Later in the week I received a phone call telling me they had the cap. I’m going to make an appointment this coming week for them to fix it. All is well with my car now.
Sep 08, 2020
Everyone was great, and addressed my needs. Currently I...
Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!
Sep 07, 2020
The appt. took longer than I thought it would. I guess I...
The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Matt Laughridge
Owner
Jan 14, 2021
I have always had great service and communication with...
I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Aug 19, 2020
Best car buying experience of my entire life. Salesman...
Best car buying experience of my entire life. Salesman was respectful, pleasant and gave us all we could have hoped for, and the entire team is wonderful!
Aug 18, 2020
I got a great deal on my Hyundai, and was treated with...
I got a great deal on my Hyundai, and was treated with kindness and respect. I especially enjoyed working with Matt. Christian was great too. This is my seventh Hyundai.
Austin Nichols
Sales Consultant
Jan 14, 2021
I have always had great service and communication with...
I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Dec 26, 2020
We arrived here on December 21, at about 7:40pm, after an...
We arrived here on December 21, at about 7:40pm, after an awful experience at Town Center Nissan. We were coming with just the intention of test driving a 2020 Elantra so we could consider it as a vehicle to purchase. Austin was so welcoming, even though we had arrived 20 minutes before close. He was very kind, not pushy, and actually wanted to work with us to make a deal. Eric worked with us on the trade in and got us a good price for our old vehicle. Christian helped us with financing and made everything easy to understand. He answered any questions we had and explained everything clearly. This is our second Hyundai, and after this experience, I am certain it will not be our last. It was truly great to do business at this dealership and with this group of people, and we will definitely be back!
Dec 26, 2020
Thank you Paul for the show-n-tell and winning me over on...
Thank you Paul for the show-n-tell and winning me over on the Santa Fe. Thank you to Austin for helping with the final touches. I absolutely love the small-town feel and friendliness of the whole staff. I love my new car.
Nov 23, 2020
Took hours (about 2 1/2) to get into financing. Once in...
Took hours (about 2 1/2) to get into financing. Once in there is went smoothly. My car did not get detailed - there was still glue and gunk where stickers were on the windows and still scanning labels and plastic covers over things. There was also a cargo net and a small car emergency kit in the back when we looked and they were not there after we got home.
Eric Stallworth
General Sales Manager
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Dec 26, 2020
We arrived here on December 21, at about 7:40pm, after an...
We arrived here on December 21, at about 7:40pm, after an awful experience at Town Center Nissan. We were coming with just the intention of test driving a 2020 Elantra so we could consider it as a vehicle to purchase. Austin was so welcoming, even though we had arrived 20 minutes before close. He was very kind, not pushy, and actually wanted to work with us to make a deal. Eric worked with us on the trade in and got us a good price for our old vehicle. Christian helped us with financing and made everything easy to understand. He answered any questions we had and explained everything clearly. This is our second Hyundai, and after this experience, I am certain it will not be our last. It was truly great to do business at this dealership and with this group of people, and we will definitely be back!
Dec 09, 2020
We actually purchased two cars. The first one led up to...
We actually purchased two cars. The first one led up to the second one. Be great to know about previous owner's comments regarding "top boot" for convertible - they have to know something about it. They are not available anywhere and the mfg. is out of business. This is considered a critical part for that Toyota Solara.
Dec 04, 2020
The service I received from the staff at Terry Reid...
The service I received from the staff at Terry Reid Hyundai is why you should do business in your hometown and support your local economy. The dealership did not have the specific vehicle on their lot I wanted and it was no issue for them to search and obtain the vehicle I wanted. The staff at Terry Reid Hyundai located the vehicle I requested and had it transported to Cartersville to their dealership. This was customer service at its finest. Thanks for going the extra mile to make sure I was satisfied and that I would be returning to do business with them in the future.
Nov 23, 2020
Took hours (about 2 1/2) to get into financing. Once in...
Took hours (about 2 1/2) to get into financing. Once in there is went smoothly. My car did not get detailed - there was still glue and gunk where stickers were on the windows and still scanning labels and plastic covers over things. There was also a cargo net and a small car emergency kit in the back when we looked and they were not there after we got home.
Miles Patterson
Sales Consultant
Jan 14, 2021
We checked a couple dealerships and we decided right away...
We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Dec 09, 2020
We actually purchased two cars. The first one led up to...
We actually purchased two cars. The first one led up to the second one. Be great to know about previous owner's comments regarding "top boot" for convertible - they have to know something about it. They are not available anywhere and the mfg. is out of business. This is considered a critical part for that Toyota Solara.
Dec 04, 2020
The service I received from the staff at Terry Reid...
The service I received from the staff at Terry Reid Hyundai is why you should do business in your hometown and support your local economy. The dealership did not have the specific vehicle on their lot I wanted and it was no issue for them to search and obtain the vehicle I wanted. The staff at Terry Reid Hyundai located the vehicle I requested and had it transported to Cartersville to their dealership. This was customer service at its finest. Thanks for going the extra mile to make sure I was satisfied and that I would be returning to do business with them in the future.
Nov 17, 2020
Great experience from beginning to end. The car was ready...
Great experience from beginning to end. The car was ready to go when I arrived, the paperwork was quick and organized, and the sales staff were very professional and courteous.
JT Laughridge
Sales Manager
Jan 14, 2021
I have always had great service and communication with...
I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Oct 06, 2020
Always been treated fairly and courteously by the staff...
Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.
Sep 26, 2020
Austin did an amazing job. He was there to address my...
Austin did an amazing job. He was there to address my questions but he did not pressure me at all. He was very knowledge about the car I was considering and eventually bought. Thank you!!!!!!!
Tillman Nowlin
Sales Consultant
Jan 14, 2021
We checked a couple dealerships and we decided right away...
We checked a couple dealerships and we decided right away when this place..Mr. Tillman is a great sales man. I really recommend the place
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Dec 04, 2020
The service I received from the staff at Terry Reid...
The service I received from the staff at Terry Reid Hyundai is why you should do business in your hometown and support your local economy. The dealership did not have the specific vehicle on their lot I wanted and it was no issue for them to search and obtain the vehicle I wanted. The staff at Terry Reid Hyundai located the vehicle I requested and had it transported to Cartersville to their dealership. This was customer service at its finest. Thanks for going the extra mile to make sure I was satisfied and that I would be returning to do business with them in the future.
Nov 02, 2020
Awesome team! Awesome customer service! Awesome price!...
Awesome team! Awesome customer service! Awesome price! Awesome finance options! Awesome Car!!!! They make it easy! 10 stars! Purchased a brand new 2021 Hyundai SUV for my daughter. Came back for more with a 2nd purchase... preowned Honda Civic for my son. Thank you!
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Claudia Laughridge
Owner
Feb 13, 2020
I have feel as if I have developed a great relationship...
I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind.
Feb 07, 2020
Great Dealership
Always enjoy taking my 2015 Hyundai Sonata here for maintenance. Charlena, Vic, Christian, and Teresa are especially friendly and helpful in getting us what we need. Charlena always lets you know up front of what you need and how much it will cost. She keeps up with you while you are there. All of the staff are courteous and friendly. Christian is the best when it comes to looking at the new cars and letting you know about each one that you want to talk about. He is very knowledgeable. They are THE BEST. Always enjoy talking with Matt and Claudia. Would not want to come to any other Hyundai company.
Dec 09, 2019
Always a pleasure.
The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical 30 minutes. Easy in, easy out. See you for my next oil change and tire rotation. Happy New Year!
Terry Laughridge
Owner
Jun 15, 2020
Great service with a smile ,very informative ,Paul made...
Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends .
Apr 26, 2020
down to earth honest thru and thru
down to earth family owned with family values not seen much in todays business world. Family owned and made to feel like your family when you are greeted right away. Highly reccommend stop by and check them out you will be glad you did.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Paul Swinney
Sales Consultant
Jan 14, 2021
I have always had great service and communication with...
I have always had great service and communication with the staff and the owners. Look forward to receiving our new GV80 and G70 3.3 Turbo.
Jan 07, 2021
Great service and super easy to work with. I will...
Great service and super easy to work with. I will definitely be a returning customer. Every tone was pretty personable and very awesome at getting me at the price I wanted.
Dec 26, 2020
Thank you Paul for the show-n-tell and winning me over on...
Thank you Paul for the show-n-tell and winning me over on the Santa Fe. Thank you to Austin for helping with the final touches. I absolutely love the small-town feel and friendliness of the whole staff. I love my new car.
Michael Sanders
Service Director
Sep 19, 2020
I was very pleased with the service I received on my last...
I was very pleased with the service I received on my last two visits and will continue to come back when I need other services or, when I can afford it, a new car.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Carrie Tucker
Title Clerk
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Jul 09, 2020
Thank you for your help!
Thank you so much for your help with my "silly things" I could not replace myself....You replaced my front blinker and the battery of our extra set of keys - I tried and tried to replace that battery but could not get the silly key thing open! Everyone was so very polite and nice while I waiting .....I felt so much more comfortable at Terry Reid Hyundai than all of the times I have waited at the dealership where I purchased my Genesis. : ) Thank you bunches.
Kayla Walker
Parts Manager
Oct 13, 2020
McKensie Dover is my regular service provider and she...
McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Chris Renner
Service Technician
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
