Staff
McKensie Dover
Service Advisor
Charlena Williams
Service Advisor
Christian Taylor
Finance Manager
Teresa Bellamy
Car Therapist
Joshua Miller
Service Technician
Matt Laughridge
Owner
Austin Nichols
Sales Consultant
JT Laughridge
Sales Manager
Eric Stallworth
Emperor of the Royal Sales Department
Miles Patterson
Sales Consultant
Claudia Laughridge
Owner
Terry Laughridge
Owner
Tillman Nowlin
Sales Consultant
Michael Sanders
Service Director
Carrie Tucker
Title Clerk
Kayla Walker
Parts Manager
Andrea Adcock
Office Manager
Chris Renner
Service Technician
Paul Swinney
Sales Consultant
McKensie Dover
Service Advisor
Oct 13, 2020
McKensie Dover is my regular service provider and she...
McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.
Oct 12, 2020
Staff is very sweet and makes everyone feel welcome. I...
Staff is very sweet and makes everyone feel welcome. I was very relieved to see staff wearing masks during my visit. I work at a hospital and was very thankful that everyone was following the proper guidelines. The service department is one of the main reasons I have continued to purchase cars at this dealership. The Service dept. is the very best!
Oct 10, 2020
Terry Reid Hyundai always gives me excellent service. The...
Terry Reid Hyundai always gives me excellent service. The people in service department are courteous and welcoming. The best dealer experience I have ever had.
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
Oct 07, 2020
they gave me a clear and concise diagnosis of my issue...
they gave me a clear and concise diagnosis of my issue along with excellent service! thank you for the great service as usual. will be back!
Charlena Williams
Service Advisor
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
Oct 06, 2020
Always been treated fairly and courteously by the staff...
Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.
Oct 05, 2020
My last service visit was good. A gentleman took time to...
My last service visit was good. A gentleman took time to visually inspect my car and drive it to determine the problem. The noise is still there but not consistent enough for them to determine where it is from. I was assured it was safe to drive.
Sep 08, 2020
Everyone was great, and addressed my needs. Currently I...
Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!
Sep 07, 2020
The appt. took longer than I thought it would. I guess I...
The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask
Christian Taylor
Finance Manager
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Oct 20, 2020
I received amazing customer service. I came in to only...
I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing
Oct 17, 2020
Nice people, and love my car. Only reason I was there...
Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left just before 1 pm. Only real complaint is the duration of time spent. I had 2.5 hours to drive back home after this, made for a long day. Makes me wonder if I’d made it by 8 pm night before if I’d have still been there at midnight??? Or if everyone would have also been motivated to speed things along
Oct 12, 2020
The guys at Terry Reid Hyundai were awesome. They worked...
The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!!
Oct 09, 2020
They are liars and will take your money . Went I. For a...
They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous
Teresa Bellamy
Car Therapist
Oct 13, 2020
McKensie Dover is my regular service provider and she...
McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.
Oct 12, 2020
Staff is very sweet and makes everyone feel welcome. I...
Staff is very sweet and makes everyone feel welcome. I was very relieved to see staff wearing masks during my visit. I work at a hospital and was very thankful that everyone was following the proper guidelines. The service department is one of the main reasons I have continued to purchase cars at this dealership. The Service dept. is the very best!
Oct 10, 2020
Terry Reid Hyundai always gives me excellent service. The...
Terry Reid Hyundai always gives me excellent service. The people in service department are courteous and welcoming. The best dealer experience I have ever had.
Oct 06, 2020
Always been treated fairly and courteously by the staff...
Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Joshua Miller
Service Technician
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
Sep 11, 2020
I have always had a good experience with your Customer...
I have always had a good experience with your Customer Service until Wed 9/2 and was very disappointed that day; however, on Wed 9/9 I regained respect back for that department. Michael took charge of my problem and fixed everything but my gas cap, it had to be ordered. Later in the week I received a phone call telling me they had the cap. I’m going to make an appointment this coming week for them to fix it. All is well with my car now.
Sep 08, 2020
Everyone was great, and addressed my needs. Currently I...
Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!
Sep 07, 2020
The appt. took longer than I thought it would. I guess I...
The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Matt Laughridge
Owner
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Oct 09, 2020
They are liars and will take your money . Went I. For a...
They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Aug 19, 2020
Best car buying experience of my entire life. Salesman...
Best car buying experience of my entire life. Salesman was respectful, pleasant and gave us all we could have hoped for, and the entire team is wonderful!
Aug 18, 2020
I got a great deal on my Hyundai, and was treated with...
I got a great deal on my Hyundai, and was treated with kindness and respect. I especially enjoyed working with Matt. Christian was great too. This is my seventh Hyundai.
Austin Nichols
Sales Consultant
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Oct 20, 2020
I received amazing customer service. I came in to only...
I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing
Oct 12, 2020
The guys at Terry Reid Hyundai were awesome. They worked...
The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!!
Oct 05, 2020
The best dealer experience I've ever had. These guys were...
The best dealer experience I've ever had. These guys were very friendly and customer oriented, and very knowledgeable about the vehicles on the lot.
Sep 26, 2020
Austin did an amazing job. He was there to address my...
Austin did an amazing job. He was there to address my questions but he did not pressure me at all. He was very knowledge about the car I was considering and eventually bought. Thank you!!!!!!!
JT Laughridge
Sales Manager
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Oct 09, 2020
They are liars and will take your money . Went I. For a...
They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous
Oct 06, 2020
Always been treated fairly and courteously by the staff...
Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.
Sep 26, 2020
Austin did an amazing job. He was there to address my...
Austin did an amazing job. He was there to address my questions but he did not pressure me at all. He was very knowledge about the car I was considering and eventually bought. Thank you!!!!!!!
Sep 15, 2020
Austin had knowledge of your cars and which ones had what...
Austin had knowledge of your cars and which ones had what . I liked that Austin listen to my wants and needs in a car and answered all my questions.he was very polite and made the car buying experience smooth. I will be referring my family and friends to see him and or the Hyundai dealership.
Eric Stallworth
Emperor of the Royal Sales Department
Oct 20, 2020
I received amazing customer service. I came in to only...
I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing
Oct 17, 2020
Nice people, and love my car. Only reason I was there...
Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left just before 1 pm. Only real complaint is the duration of time spent. I had 2.5 hours to drive back home after this, made for a long day. Makes me wonder if I’d made it by 8 pm night before if I’d have still been there at midnight??? Or if everyone would have also been motivated to speed things along
Oct 05, 2020
The best dealer experience I've ever had. These guys were...
The best dealer experience I've ever had. These guys were very friendly and customer oriented, and very knowledgeable about the vehicles on the lot.
Sep 22, 2020
Excellent experience. I purchased a new vehicle from out...
Excellent experience. I purchased a new vehicle from out of state (Florida). We worked out a deal over the phone and got it out in writing. I arrived a few hours before close, they had the vehicle ready front and center. Was there for about two hours (part of it driving the vehicle and going over the final details). Financing was quick overall, yet still thorough and not rushed. Austin (Sales) and Christian (Finance Manager) were both incredible, I would recommend anyone to bring their business here.
Sep 09, 2020
Miles was an excellent salesmen. I was open to any car...
Miles was an excellent salesmen. I was open to any car did not go in with a specific car in mind. I did have a specific budget so we started with that then he gave me options of what cars would fit and I went away very happy with a 2020 Venue.
Miles Patterson
Sales Consultant
Oct 17, 2020
Nice people, and love my car. Only reason I was there...
Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left just before 1 pm. Only real complaint is the duration of time spent. I had 2.5 hours to drive back home after this, made for a long day. Makes me wonder if I’d made it by 8 pm night before if I’d have still been there at midnight??? Or if everyone would have also been motivated to speed things along
Oct 09, 2020
They are liars and will take your money . Went I. For a...
They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous
Oct 06, 2020
Always been treated fairly and courteously by the staff...
Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.
Sep 09, 2020
Miles was an excellent salesmen. I was open to any car...
Miles was an excellent salesmen. I was open to any car did not go in with a specific car in mind. I did have a specific budget so we started with that then he gave me options of what cars would fit and I went away very happy with a 2020 Venue.
Claudia Laughridge
Owner
Feb 13, 2020
I have feel as if I have developed a great relationship...
I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind.
Feb 07, 2020
Great Dealership
Always enjoy taking my 2015 Hyundai Sonata here for maintenance. Charlena, Vic, Christian, and Teresa are especially friendly and helpful in getting us what we need. Charlena always lets you know up front of what you need and how much it will cost. She keeps up with you while you are there. All of the staff are courteous and friendly. Christian is the best when it comes to looking at the new cars and letting you know about each one that you want to talk about. He is very knowledgeable. They are THE BEST. Always enjoy talking with Matt and Claudia. Would not want to come to any other Hyundai company.
Dec 09, 2019
Always a pleasure.
The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical 30 minutes. Easy in, easy out. See you for my next oil change and tire rotation. Happy New Year!
Terry Laughridge
Owner
Jun 15, 2020
Great service with a smile ,very informative ,Paul made...
Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends .
Apr 26, 2020
down to earth honest thru and thru
down to earth family owned with family values not seen much in todays business world. Family owned and made to feel like your family when you are greeted right away. Highly reccommend stop by and check them out you will be glad you did.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Tillman Nowlin
Sales Consultant
Oct 23, 2020
Terry Reid Hyundai is where my family goes to buy cars....
Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!
Oct 12, 2020
The guys at Terry Reid Hyundai were awesome. They worked...
The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!!
Oct 09, 2020
They are liars and will take your money . Went I. For a...
They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous
Michael Sanders
Service Director
Sep 19, 2020
I was very pleased with the service I received on my last...
I was very pleased with the service I received on my last two visits and will continue to come back when I need other services or, when I can afford it, a new car.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Carrie Tucker
Title Clerk
Aug 20, 2020
Great experience! Very easy and laid back. Easy...
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!
Jul 09, 2020
Thank you for your help!
Thank you so much for your help with my "silly things" I could not replace myself....You replaced my front blinker and the battery of our extra set of keys - I tried and tried to replace that battery but could not get the silly key thing open! Everyone was so very polite and nice while I waiting .....I felt so much more comfortable at Terry Reid Hyundai than all of the times I have waited at the dealership where I purchased my Genesis. : ) Thank you bunches.
Kayla Walker
Parts Manager
Oct 13, 2020
McKensie Dover is my regular service provider and she...
McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.
Apr 14, 2020
Well it doesn’t do any good to make appointment. 25...
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.
Andrea Adcock
Office Manager
Oct 09, 2020
They are liars and will take your money . Went I. For a...
They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous
Chris Renner
Service Technician
Oct 09, 2020
Service people were great. Mackenzie Dover in the...
Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.
