Staff

McKensie Dover

McKensie Dover

Service Advisor
50 Reviews
View Bio
Charlena Williams

Charlena Williams

Service Advisor
38 Reviews
View Bio
Christian Taylor

Christian Taylor

Finance Manager
37 Reviews
View Bio
Teresa Bellamy

Teresa Bellamy

Car Therapist
20 Reviews
View Bio
Joshua Miller

Joshua Miller

Service Technician
17 Reviews
View Bio
Matt Laughridge

Matt Laughridge

Owner
14 Reviews
View Bio
Austin Nichols

Austin Nichols

Sales Consultant
7 Reviews
View Bio
JT Laughridge

JT Laughridge

Sales Manager
5 Reviews
View Bio
Eric Stallworth

Eric Stallworth

Emperor of the Royal Sales Department
5 Reviews
View Bio
Miles Patterson

Miles Patterson

Sales Consultant
3 Reviews
View Bio
Claudia Laughridge

Claudia Laughridge

Owner
3 Reviews
View Bio
Terry Laughridge

Terry Laughridge

Owner
3 Reviews
View Bio
Tillman Nowlin

Tillman Nowlin

Sales Consultant
1 Review
View Bio
Michael Sanders

Michael Sanders

Service Director
2 Reviews
View Bio
Carrie Tucker

Carrie Tucker

Title Clerk
2 Reviews
View Bio
Kayla Walker

Kayla Walker

Parts Manager
2 Reviews
View Bio
Andrea Adcock

Andrea Adcock

Office Manager
1 Review
View Bio
Chris Renner

Chris Renner

Service Technician
1 Review
View Bio
Paul Swinney

Paul Swinney

Sales Consultant
View Bio
McKensie Dover

McKensie Dover

Service Advisor
Recent Reviews

Oct 13, 2020

Dealership Rating
Employee Rating

McKensie Dover is my regular service provider and she...

McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.

Oct 12, 2020

Dealership Rating
Employee Rating

Staff is very sweet and makes everyone feel welcome. I...

Staff is very sweet and makes everyone feel welcome. I was very relieved to see staff wearing masks during my visit. I work at a hospital and was very thankful that everyone was following the proper guidelines. The service department is one of the main reasons I have continued to purchase cars at this dealership. The Service dept. is the very best!

Oct 10, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai always gives me excellent service. The...

Terry Reid Hyundai always gives me excellent service. The people in service department are courteous and welcoming. The best dealer experience I have ever had.

Oct 09, 2020

Dealership Rating
Employee Rating

Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

Oct 07, 2020

Dealership Rating
Employee Rating

they gave me a clear and concise diagnosis of my issue...

they gave me a clear and concise diagnosis of my issue along with excellent service! thank you for the great service as usual. will be back!

View More Reviews on DealerRater
Charlena Williams

Charlena Williams

Service Advisor
Dealership Experience 6 years 11 months
Industry Experience 6 years 11 months
Recent Reviews

Oct 09, 2020

Dealership Rating
Employee Rating

Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

Oct 06, 2020

Dealership Rating
Employee Rating

Always been treated fairly and courteously by the staff...

Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.

Oct 05, 2020

Dealership Rating
Employee Rating

My last service visit was good. A gentleman took time to...

My last service visit was good. A gentleman took time to visually inspect my car and drive it to determine the problem. The noise is still there but not consistent enough for them to determine where it is from. I was assured it was safe to drive.

Sep 08, 2020

Dealership Rating
Employee Rating

Everyone was great, and addressed my needs. Currently I...

Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!

Sep 07, 2020

Dealership Rating
Employee Rating

The appt. took longer than I thought it would. I guess I...

The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask

View More Reviews on DealerRater
Christian Taylor

Christian Taylor

Finance Manager
Dealership Experience 1 years 6 months
Industry Experience 1 years 6 months
Recent Reviews

Oct 23, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai is where my family goes to buy cars....

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!

Oct 20, 2020

Dealership Rating
Employee Rating

I received amazing customer service. I came in to only...

I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing

Oct 17, 2020

Dealership Rating
Employee Rating

Nice people, and love my car. Only reason I was there...

Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left just before 1 pm. Only real complaint is the duration of time spent. I had 2.5 hours to drive back home after this, made for a long day. Makes me wonder if I’d made it by 8 pm night before if I’d have still been there at midnight??? Or if everyone would have also been motivated to speed things along

Oct 12, 2020

Dealership Rating
Employee Rating

The guys at Terry Reid Hyundai were awesome. They worked...

The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!!

Oct 09, 2020

Dealership Rating
Employee Rating

They are liars and will take your money . Went I. For a...

They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous

View More Reviews on DealerRater
Teresa Bellamy

Teresa Bellamy

Car Therapist
Dealership Experience 4 years 3 months
Industry Experience 4 years 3 months
I'm knowledgable about the brand, Hyundai, the company, Terry Reid Hyundai, and I'm their #1 customer!!! I not only help with service, but I can help you pick the perfect vechicle for your needs!!3 YEARS AGO... as I was here at Terry Reid Hyundai doing comparisions with other brands ... I realized HYUNDAI was the top brand!!! At Hyundai your'e not paying extra for the name... you pay a fair price, and get a GREAT product!!! This company has the best warranty in the business... and my connection with 100's of customers has shown me... THIS IS THE SAFEST CAR IN THE BUSINESS ALSO!!! CALL ME ANYTIME...
Recent Reviews

Oct 13, 2020

Dealership Rating
Employee Rating

McKensie Dover is my regular service provider and she...

McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.

Oct 12, 2020

Dealership Rating
Employee Rating

Staff is very sweet and makes everyone feel welcome. I...

Staff is very sweet and makes everyone feel welcome. I was very relieved to see staff wearing masks during my visit. I work at a hospital and was very thankful that everyone was following the proper guidelines. The service department is one of the main reasons I have continued to purchase cars at this dealership. The Service dept. is the very best!

Oct 10, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai always gives me excellent service. The...

Terry Reid Hyundai always gives me excellent service. The people in service department are courteous and welcoming. The best dealer experience I have ever had.

Oct 06, 2020

Dealership Rating
Employee Rating

Always been treated fairly and courteously by the staff...

Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.

Aug 20, 2020

Dealership Rating
Employee Rating

Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

View More Reviews on DealerRater
Joshua Miller

Joshua Miller

Service Technician
Recent Reviews

Oct 09, 2020

Dealership Rating
Employee Rating

Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

Sep 11, 2020

Dealership Rating
Employee Rating

I have always had a good experience with your Customer...

I have always had a good experience with your Customer Service until Wed 9/2 and was very disappointed that day; however, on Wed 9/9 I regained respect back for that department. Michael took charge of my problem and fixed everything but my gas cap, it had to be ordered. Later in the week I received a phone call telling me they had the cap. I’m going to make an appointment this coming week for them to fix it. All is well with my car now.

Sep 08, 2020

Dealership Rating
Employee Rating

Everyone was great, and addressed my needs. Currently I...

Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute!

Sep 07, 2020

Dealership Rating
Employee Rating

The appt. took longer than I thought it would. I guess I...

The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask

Aug 20, 2020

Dealership Rating
Employee Rating

Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

View More Reviews on DealerRater
Matt Laughridge

Matt Laughridge

Owner
Recent Reviews

Oct 23, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai is where my family goes to buy cars....

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!

Oct 09, 2020

Dealership Rating
Employee Rating

They are liars and will take your money . Went I. For a...

They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous

Aug 20, 2020

Dealership Rating
Employee Rating

Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

Aug 19, 2020

Dealership Rating
Employee Rating

Best car buying experience of my entire life. Salesman...

Best car buying experience of my entire life. Salesman was respectful, pleasant and gave us all we could have hoped for, and the entire team is wonderful!

Aug 18, 2020

Dealership Rating
Employee Rating

I got a great deal on my Hyundai, and was treated with...

I got a great deal on my Hyundai, and was treated with kindness and respect. I especially enjoyed working with Matt. Christian was great too. This is my seventh Hyundai.

View More Reviews on DealerRater
Austin Nichols

Austin Nichols

Sales Consultant
Contact Me
Dealership Experience 5 months
Industry Experience 2 years 1 months
Recent Reviews

Oct 23, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai is where my family goes to buy cars....

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!

Oct 20, 2020

Dealership Rating
Employee Rating

I received amazing customer service. I came in to only...

I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing

Oct 12, 2020

Dealership Rating
Employee Rating

The guys at Terry Reid Hyundai were awesome. They worked...

The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!!

Oct 05, 2020

Dealership Rating
Employee Rating

The best dealer experience I've ever had. These guys were...

The best dealer experience I've ever had. These guys were very friendly and customer oriented, and very knowledgeable about the vehicles on the lot.

Sep 26, 2020

Dealership Rating
Employee Rating

Austin did an amazing job. He was there to address my...

Austin did an amazing job. He was there to address my questions but he did not pressure me at all. He was very knowledge about the car I was considering and eventually bought. Thank you!!!!!!!

View More Reviews on DealerRater
JT Laughridge

JT Laughridge

Sales Manager
Dealership Experience 19 years 6 months
Industry Experience 22 years 10 months
Recent Reviews

Oct 23, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai is where my family goes to buy cars....

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!

Oct 09, 2020

Dealership Rating
Employee Rating

They are liars and will take your money . Went I. For a...

They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous

Oct 06, 2020

Dealership Rating
Employee Rating

Always been treated fairly and courteously by the staff...

Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.

Sep 26, 2020

Dealership Rating
Employee Rating

Austin did an amazing job. He was there to address my...

Austin did an amazing job. He was there to address my questions but he did not pressure me at all. He was very knowledge about the car I was considering and eventually bought. Thank you!!!!!!!

Sep 15, 2020

Dealership Rating
Employee Rating

Austin had knowledge of your cars and which ones had what...

Austin had knowledge of your cars and which ones had what . I liked that Austin listen to my wants and needs in a car and answered all my questions.he was very polite and made the car buying experience smooth. I will be referring my family and friends to see him and or the Hyundai dealership.

View More Reviews on DealerRater
Eric Stallworth

Eric Stallworth

Emperor of the Royal Sales Department
Dealership Experience 3 years 6 months
Industry Experience 3 years 6 months
My life consists of three things: God, family, and Cars (the movie - 2006).... Boogity boogity, let's go racing boys!
Recent Reviews

Oct 20, 2020

Dealership Rating
Employee Rating

I received amazing customer service. I came in to only...

I received amazing customer service. I came in to only get my trade in appraisal and walked away with a brand new car. Truly amazing

Oct 17, 2020

Dealership Rating
Employee Rating

Nice people, and love my car. Only reason I was there...

Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left just before 1 pm. Only real complaint is the duration of time spent. I had 2.5 hours to drive back home after this, made for a long day. Makes me wonder if I’d made it by 8 pm night before if I’d have still been there at midnight??? Or if everyone would have also been motivated to speed things along

Oct 05, 2020

Dealership Rating
Employee Rating

The best dealer experience I've ever had. These guys were...

The best dealer experience I've ever had. These guys were very friendly and customer oriented, and very knowledgeable about the vehicles on the lot.

Sep 22, 2020

Dealership Rating
Employee Rating

Excellent experience. I purchased a new vehicle from out...

Excellent experience. I purchased a new vehicle from out of state (Florida). We worked out a deal over the phone and got it out in writing. I arrived a few hours before close, they had the vehicle ready front and center. Was there for about two hours (part of it driving the vehicle and going over the final details). Financing was quick overall, yet still thorough and not rushed. Austin (Sales) and Christian (Finance Manager) were both incredible, I would recommend anyone to bring their business here.

Sep 09, 2020

Dealership Rating
Employee Rating

Miles was an excellent salesmen. I was open to any car...

Miles was an excellent salesmen. I was open to any car did not go in with a specific car in mind. I did have a specific budget so we started with that then he gave me options of what cars would fit and I went away very happy with a 2020 Venue.

View More Reviews on DealerRater
Miles Patterson

Miles Patterson

Sales Consultant
Recent Reviews

Oct 17, 2020

Dealership Rating
Employee Rating

Nice people, and love my car. Only reason I was there...

Nice people, and love my car. Only reason I was there was the new hybrid came in. I drove over 2 hours to get there. Expressed interest in speeding up the process. I was there before 9 am and left just before 1 pm. Only real complaint is the duration of time spent. I had 2.5 hours to drive back home after this, made for a long day. Makes me wonder if I’d made it by 8 pm night before if I’d have still been there at midnight??? Or if everyone would have also been motivated to speed things along

Oct 09, 2020

Dealership Rating
Employee Rating

They are liars and will take your money . Went I. For a...

They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous

Oct 06, 2020

Dealership Rating
Employee Rating

Always been treated fairly and courteously by the staff...

Always been treated fairly and courteously by the staff at this dealership every time we come in for service or trade for a new vehicle.

Sep 09, 2020

Dealership Rating
Employee Rating

Miles was an excellent salesmen. I was open to any car...

Miles was an excellent salesmen. I was open to any car did not go in with a specific car in mind. I did have a specific budget so we started with that then he gave me options of what cars would fit and I went away very happy with a 2020 Venue.

View More Reviews on DealerRater
Claudia Laughridge

Claudia Laughridge

Owner
Recent Reviews

Feb 13, 2020

Dealership Rating
Employee Rating

I have feel as if I have developed a great relationship...

I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind.

Feb 07, 2020

Dealership Rating
Employee Rating

Great Dealership

Always enjoy taking my 2015 Hyundai Sonata here for maintenance. Charlena, Vic, Christian, and Teresa are especially friendly and helpful in getting us what we need. Charlena always lets you know up front of what you need and how much it will cost. She keeps up with you while you are there. All of the staff are courteous and friendly. Christian is the best when it comes to looking at the new cars and letting you know about each one that you want to talk about. He is very knowledgeable. They are THE BEST. Always enjoy talking with Matt and Claudia. Would not want to come to any other Hyundai company.

Dec 09, 2019

Dealership Rating
Employee Rating

Always a pleasure.

The staff and crew are professional and personable...a combo not always easy to find. The waiting room is bright and comfy. The wait time is a typical 30 minutes. Easy in, easy out. See you for my next oil change and tire rotation. Happy New Year!

View More Reviews on DealerRater
Terry Laughridge

Terry Laughridge

Owner
Recent Reviews

Jun 15, 2020

Dealership Rating
Employee Rating

Great service with a smile ,very informative ,Paul made...

Great service with a smile ,very informative ,Paul made sure I new how to operator all controls on the Kona. He was very nice and answered all my question. I will definitely refer him to a friends .

Apr 26, 2020

Dealership Rating
Employee Rating

down to earth honest thru and thru

down to earth family owned with family values not seen much in todays business world. Family owned and made to feel like your family when you are greeted right away. Highly reccommend stop by and check them out you will be glad you did.

Apr 14, 2020

Dealership Rating
Employee Rating

Well it doesn’t do any good to make appointment. 25...

Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.

View More Reviews on DealerRater
Tillman Nowlin

Tillman Nowlin

Sales Consultant
Recent Reviews

Oct 23, 2020

Dealership Rating
Employee Rating

Terry Reid Hyundai is where my family goes to buy cars....

Terry Reid Hyundai is where my family goes to buy cars. Period. We’ve bought all of our cars here for almost two decades. Great folks, great cars and excellent service. It doesn’t get better than this!

Oct 12, 2020

Dealership Rating
Employee Rating

The guys at Terry Reid Hyundai were awesome. They worked...

The guys at Terry Reid Hyundai were awesome. They worked with me to get the deal I wanted on the car I wanted. I couldn’t be happier with my experience. Thank you!!

Oct 09, 2020

Dealership Rating
Employee Rating

They are liars and will take your money . Went I. For a...

They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous

View More Reviews on DealerRater
Michael Sanders

Michael Sanders

Service Director
Recent Reviews

Sep 19, 2020

Dealership Rating
Employee Rating

I was very pleased with the service I received on my last...

I was very pleased with the service I received on my last two visits and will continue to come back when I need other services or, when I can afford it, a new car.

Apr 14, 2020

Dealership Rating
Employee Rating

Well it doesn’t do any good to make appointment. 25...

Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.

View More Reviews on DealerRater
Carrie Tucker

Carrie Tucker

Title Clerk
Recent Reviews

Aug 20, 2020

Dealership Rating
Employee Rating

Great experience! Very easy and laid back. Easy...

Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time!

Jul 09, 2020

Dealership Rating
Employee Rating

Thank you for your help!

Thank you so much for your help with my "silly things" I could not replace myself....You replaced my front blinker and the battery of our extra set of keys - I tried and tried to replace that battery but could not get the silly key thing open! Everyone was so very polite and nice while I waiting .....I felt so much more comfortable at Terry Reid Hyundai than all of the times I have waited at the dealership where I purchased my Genesis. : ) Thank you bunches.

View More Reviews on DealerRater
Kayla Walker

Kayla Walker

Parts Manager
Recent Reviews

Oct 13, 2020

Dealership Rating
Employee Rating

McKensie Dover is my regular service provider and she...

McKensie Dover is my regular service provider and she does an excellent job. The only inconvenience about the whole experience is this 25 word requirement.

Apr 14, 2020

Dealership Rating
Employee Rating

Well it doesn’t do any good to make appointment. 25...

Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time.

View More Reviews on DealerRater
Andrea Adcock

Andrea Adcock

Office Manager
Recent Reviews

Oct 09, 2020

Dealership Rating
Employee Rating

They are liars and will take your money . Went I. For a...

They are liars and will take your money . Went I. For a vehicle got me in car took it Back and kept my money ! Ridiculous

View More Reviews on DealerRater
Chris Renner

Chris Renner

Service Technician
Recent Reviews

Oct 09, 2020

Dealership Rating
Employee Rating

Service people were great. Mackenzie Dover in the...

Service people were great. Mackenzie Dover in the Service department was very kind. I also want to thank Teresa Bellamy their receptionist for her kindness for helping me get to and from my apartment while service was being done on my vehicle. The Director of the service department was awesome.

View More Reviews on DealerRater
Paul Swinney

Paul Swinney

Sales Consultant
Contact Me
Dealership Experience 3 years 6 months
Industry Experience 3 years 6 months
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Austin Nichols
    Miles Patterson
    Tillman Nowlin
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Austin Nichols

    Austin Nichols

    Sales Consultant

    7 Reviews
    Miles Patterson

    Miles Patterson

    Sales Consultant

    3 Reviews
    Tillman Nowlin

    Tillman Nowlin

    Sales Consultant

    1 Review
    Paul Swinney

    Paul Swinney

    Sales Consultant